Operations

Property Management

Our international property management expertise is built on more than 58 million square meters of logistics real estate under management worldwide. We work tirelessly to ensure that our industrial real estate facilities are always up and running, and that our customers’ needs are met. In Germany, our experienced property management team is always available and offers extensive services to maintain and manage your site efficiently. With offices in Düsseldorf and Hamburg, as well as a 24/7 hotline for emergencies, we guarantee that we will be there when you need our services.

Which Services does the Prologis Property Management Provide?

In Germany, our experienced property management team is always available and offers extensive services to maintain and manage your site efficiently. With offices in Düsseldorf and Hamburg, as well as a 24/7 hotline for emergencies, we guarantee that we will be there when you need our services.

At Prologis, we retain ownership of our buildings. That means we have a long-term interest in ensuring that the buildings are maintained to a high standard and that our customers are happy and able to run their operations efficiently.

It is of the highest priority for Prologis that our industrial real estate facilities are up to par with the current sustainability standards. Our property management team is involved in the planning process for each facility to ensure maximum efficiency for our customers.

What does the Prologis In-House Property Management Service Include?

Provision of a 24/7 hotline with external partners
Coordination of construction maintenance or expansion work
Professional and fast processing of insured loss
Management and monitoring of external service providers, such as cleaning companies, roofing specialists or facility management companies

Prologis Property Management Infographic Header

Prologis Property Managers’ Wide Scope of Responsibility

To serve our valued customers, over the course of a year, Prologis’ 250+ property managers responded to customer needs big and small, spending countless hours corresponding and meeting with customers and vendors.

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Contract Signed - What Happens Next?

Once a contract is signed, we welcome our new customers with an in-person walk-through of the logistics facility to ensure smooth operations. During this process, our property management team checks all of the rooms and meters with the customer, documents the building condition and hands over the keys. Our facility management service provider also participates in the walk-through.

New Tenants

With new developments, our property management team takes part in construction meetings during the last three months, which creates an opportunity for you to develop a rapport with our team before the lease begins.

Together with our new customers—for both build-to-suit and existing facilities—we outline which services we will manage. This includes to which extent service providers, such as facility managers, will be commissioned and whether you want a Clear Lease agreement. We also offer customers regular meetings with the property management team and access to our property management and smart metering portal, along with training in how to use it. Smart meters record consumption values and allow for precise tracking of annual savings.

Your comfort in our existing logistics facilities is also a top priority. Before you move in, we carry out cosmetics repairs, if necessary. Our LightSmart model enables customers to switch to highly efficient, energy-saving LED lighting with no upfront costs. Prologis replaces the existing lighting, covers the initial associated costs and manages the project.